Frequently Asked Questions (FAQs)

What currency are the prices shown in?

All prices listed on our website are displayed in USD (United States Dollars).

When will my order ship?

We do our best to process and ship all orders as quickly as possible.
Please allow 4–7 business days for production and order processing before shipment.

Once your order has been shipped, you will receive an email with your tracking number within 3–5 business days.
If you haven’t received your tracking details after 7 business days, please contact us at FashionFinesse47@gmail.com.

Average delivery time: 15–21 business days, depending on your location.

Can I return my order if I’m not satisfied?

Absolutely! We offer a 100% money-back guarantee on items that are defective or damaged.

You have 30 days from the date of delivery to return your product for a full refund. Please note:

• Return shipping costs are the customer’s responsibility.

• Once we receive and inspect your returned item, we will issue a full refund of your original purchase amount.

• Be sure to include your name and order number with your return parcel.

Note: If your package is still in transit, please wait until it arrives before requesting a return.

Can I cancel my order?

Yes, you can cancel your order before it ships with no penalty.
If your order has already been dispatched, you can easily return it once received for a full refund.

I entered an incorrect address — what should I do?

If you notice that your shipping address is incorrect, please reply to your order confirmation email immediately or contact us at FashionFinesse47@gmail.com within 24 hours of placing your order.

We can correct the address within this window.
After 24 hours, if the order has already been processed or shipped, we will be unable to make changes or issue a refund.

How long does shipping take?

Shipping times vary depending on your location. Since we ship worldwide from multiple fulfillment centers, the average delivery time is 15–25 business days.

All orders come with tracking information, so you can monitor your shipment’s progress.

I have a question that isn’t listed here — how can I contact you?

We’re always happy to help! Please reach out to us at FashionFinesse47@gmail.com, and our support team will assist you as soon as possible.

To receive a faster response, include your order number and a clear description of your issue in your message.